FAQs

How do I get a refill of my medicine?

First, please contact your pharmacy to see if there are any additional scripts on file; please do not rely on your pharmacy app.  If the pharmacy does not have additional scripts on file, contact your doctor through their preferred means of communication (either a message in the Simple Practice portal, or directly by email.) Please include your name, phone number, which medication you need, and which pharmacy you would like it sent to. Our doctors do not answer refill requests from pharmacies. Please contact your doctor directly.

How do I schedule an appointment?

Only patients who have been referred and accepted by one of our doctors can be scheduled.

How do I reschedule my appointment?

Please call the office directly at 803-708-9591 to reschedule.

We require 24 hours' notice if you need to cancel an appointment. If you do not show for an appointment or cancel the day of, you will be considered a no show. Our office enforces a $100.00 no show fee. If you are more than 10 minutes late for your appointment, you will be considered a "no show" which means that you will not be seen for your appointment. We understand that emergencies happen. If you miss an appointment due to an emergency, please reach out to your doctor to discuss it. 


Are you currently accepting new psychiatry patients?

Yes, our doctors are accepting new patients. They require a referral to be sent to our office using our referral form; this form can be found under the "Referrals" tab. Once the doctors have reviewed the referral, office staff will reach out to the patient if they are accepted. Referrals can be faxed to (248) 294-1286 or emailed to spero@speropsychiatry.org

Are you currently accepting new therapy patients?

Dr. Bernard and Dr. Harbin are not currently accepting new therapy patients. We do not maintain a waiting list because we want patients to seek services elsewhere so that their needs can be met in a timely manner. 

Are you accepting new psychological and neuropsychological testing patients?

Yes we are. Dr. Bernard and Dr. Harbin review all new referrals on a case-by-case basis. Please send medical records in order to be considered. 

Do you accept insurance?

Yes we do! Each provider is paneled with different insurance companies.

Dr. Barron accepts Aetna, BCBS, and Cigna.

Dr. Bernard accepts Prisma Aetna, BCBS, and Healthy Connections

Dr. Dion accepts Aetna, BCBS, Blue Choice Medicaid, Cigna, Select Health Medicaid, Tricare, and United Healthcare.

Dr. Harbin accepts Aetna (from Prisma Health), BCBS, and Medicare.

Dr. Jeffords accepts Aetna, BCBS, Cigna, Medicare, Tricare, and United Healthcare.

Dr. McGarity accepts BCBS.

Do you provide telehealth?

Our doctors provide telehealth as well as in-person appointments. The initial intake appointment and first follow-up appointment are required to be in person. After that, patients may do telehealth and are only required to come into the office once a year.

What do psychiatrists do?

According to the Cleveland Clinic, a psychiatrist is "a medical doctor who can diagnose and treat mental, emotional, and behavioral conditions. They can prescribe medications and other medical treatments." 

For more information, visit the Cleveland Clinic's website: Psychiatrist: What They Do, Training & When To See One.